Private customer service:
If you want to know where your order is, click here.
Tel: +49 221 956 73037
Please always use the following address for your return:
Responsible for the content of this page:
(Please do not send returns to this address)
The European Union has initiated an online platform ("ODR platform") for the out-of-court settlement of consumer disputes: http://ec.europa.eu/consumers/odr/
Managing directors authorized to represent the company: Alexander Thelen, Stanislav Nazarenus
Registry court: Cologne Local Court
Registration number: HRB 103216
Sales tax identification number according to § 27a UStG: DE 331580210
Responsible for content: Alexander Thelen, Stanislav Nazarenus
We would also like to point out that we are not available for participation in dispute resolution proceedings before a consumer arbitration board.